six6sbets Privacy Policy — How We Handle Your Data

01. Data We Collect

1.1 Information You Provide Directly

When you register for a six6sbets account, complete identity verification, make deposits or withdrawals, contact our support team, or participate in promotions, you provide us with personal data. The categories of data we collect directly from you include:

• Identity Data: Full legal name, date of birth, National ID number, passport number, or other government-issued identification details submitted during account registration or verification.
• Contact Data: Email address, mobile phone number, and residential address within Bangladesh (including city, district, and postal code).
• Financial Data: Mobile wallet identifiers associated with bKash, Nagad, Rocket, or Upay accounts; bank account details where bank transfer is used; card-type information (Visa/Mastercard) without full card numbers, which are processed directly by our payment gateway partners.
• Account Data: Username, encrypted password hash, account balance history, transaction history, betting and gaming history, bonus claim records, and promotional preferences.
• Communications Data: Records of any communication you send to our support team via live chat, email, or any other channel, including the content of those communications and any attachments you provide.
• Verification Documents: Copies of identity documents (National ID card, passport, driving licence) and proof of address documents submitted during Know Your Customer (KYC) verification procedures.

1.2 Data Collected Automatically

When you access and use the six6sbets platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Device and Technical Data: IP address, device type and model, operating system version, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages and game sections visited, time spent on individual pages, click-through paths, search queries made within the platform, game titles accessed, bet placement patterns, and session start and end timestamps (recorded in Bangladesh Standard Time, UTC+6).
• Location Data: Approximate geographic location derived from your IP address, used to detect access from restricted jurisdictions and to comply with geo-compliance requirements.
• Cookie and Tracking Data: Information gathered through cookies, web beacons, and similar technologies as described in Section 4 of this policy.

1.3 Data From Third Parties

six6sbets may receive limited personal data about you from trusted third-party sources in the following circumstances:

• Payment Providers: Transaction status confirmations, payment method ownership verification results, and fraud screening outcomes from bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank.
• Identity Verification Services: Results from automated or manual identity verification checks conducted by third-party KYC providers, including match scores and document authenticity flags.
• Anti-Fraud and AML Screening: Risk scores, watchlist matches, and Politically Exposed Person (PEP) screening results from compliance data providers used to meet anti-money laundering obligations.

02. How We Use Your Data

2.1 Primary Purposes

six6sbets processes your personal data for the following primary purposes, each of which is necessary to deliver the platform services you have signed up to receive:

• Account Management: Creating and maintaining your account, verifying your identity, processing login authentication, and managing account settings and preferences.
• Service Delivery: Enabling access to casino games, sports betting markets (including BPL cricket, IPL, T20 World Cup, and other events), slot titles, and specialty games such as Golden Land and Lucky Dice.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer. Processing all amounts in BDT and maintaining accurate transaction records.
• Customer Support: Responding to queries, resolving disputes, and providing assistance in English 24 hours a day, 7 days a week.
• Responsible Gaming: Monitoring account activity for patterns that may indicate problem gambling behaviour, enforcing deposit limits and self-exclusion requests, and sending responsible gaming reminders where appropriate. 18+

2.2 Compliance and Legal Purposes

Certain processing activities are required to fulfil legal and regulatory obligations. These include:

• Verifying that all players are aged 18 or above before permitting real-money activity on the platform.
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by applicable financial compliance standards.
• Retaining transaction and identity records for the periods prescribed by applicable law or regulatory guidance.
• Cooperating with lawful requests from government authorities, law enforcement agencies, or courts of competent jurisdiction.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other criminal conduct on the platform.

2.3 Platform Improvement and Analytics

With your consent or on the basis of our legitimate interests in improving service quality, we may use anonymised or aggregated data derived from usage patterns to analyse how players interact with the platform, identify features that require improvement, test new game categories and betting markets, and optimise the layout and performance of the six6sbets website. This analytical processing does not use data in a form that directly identifies you.

2.4 Marketing Communications

If you have opted in to receive promotional communications from six6sbets, we may send you information about new games, bonus offers, seasonal promotions (such as those tied to the BPL cricket season, Eid, or Pohela Boishakh), and platform updates by email or SMS. You may withdraw your consent to receive marketing communications at any time by updating your account preferences or contacting our support team. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.

03. Data Sharing & Disclosure

3.1 When We Share Your Data

six6sbets does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

3.2 Service Providers and Partners

We share data with carefully selected third-party service providers who assist in the operation of the six6sbets platform. These providers are contractually obligated to process your data only on our instructions and in accordance with appropriate data protection standards. Categories of service provider include:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive the data necessary to process deposits and withdrawals on your behalf.
• Game Studios: Providers such as Pragmatic Play, Evolution Gaming, Microgaming, PG Soft, Spribe, and Ezugi receive a session token and anonymised player identifier to deliver their game content. These studios do not receive your name, contact details, or financial data.
• Identity Verification Providers: Third-party KYC and AML screening services receive copies of identity documents and personal details submitted during verification, strictly for compliance purposes.
• IT Infrastructure Providers: Cloud hosting, content delivery, and cybersecurity providers that support the technical operation of our platform may process technical data as part of their service delivery.
• Customer Support Tools: Live chat and ticketing platform providers may process the content of your support communications to facilitate case management and resolution.

3.3 Legal and Regulatory Disclosure

six6sbets may disclose personal data to governmental authorities, law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, regulation, court order, or other legal process. We will, where permitted by law, endeavour to notify you of any such disclosure request before complying with it. Where advance notice is not legally possible, we will inform you as soon as practicable after disclosure has taken place.

3.4 Business Transfers

In the event that six6sbets undergoes a merger, acquisition, restructuring, or sale of all or part of its business or assets, personal data held about players may be transferred to the acquiring or successor entity as part of that transaction. In such circumstances, six6sbets will take reasonable steps to ensure that the successor entity continues to honour the commitments made in this Privacy Policy. Players will be notified of any material change to data controller identity in advance of any transfer that affects them.

04. Cookies & Tracking

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to remember information about your visit — such as your preferred language, login session status, and page-view history — so that the site works correctly and your experience is consistent across visits. Cookies cannot access other data on your device and cannot run programs or carry viruses.

4.2 Cookies Used by six6sbets

The six6sbets platform uses the following categories of cookies:

4.3 Managing Cookies

You may control or disable non-essential cookies through your browser settings at any time. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to review existing cookies, block new cookies by category, and clear stored cookies on demand. Please note that disabling essential cookies will impair the functionality of the six6sbets platform — features such as staying logged in between pages and loading game content correctly depend on essential cookies being active.

six6sbets does not use third-party advertising networks or behavioural advertising cookies. No data collected via cookies on the six6sbets platform is shared with advertising technology providers.

05. Data Security

5.1 Technical Safeguards

six6sbets implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL Encryption: All data transmitted between your device and the six6sbets platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. The padlock icon in your browser confirms an active encrypted connection.
• Password Hashing: Account passwords are never stored in plain text. We use cryptographic hashing algorithms to store password credentials in a form that cannot be reversed to reveal the original password.
• Firewalls and Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and automated intrusion detection systems that monitor for unusual access patterns around the clock.
• Access Controls: Access to personal data within six6sbets's internal systems is restricted on a need-to-know basis. Staff members handling player data are subject to confidentiality obligations and regular data protection training.
• PCI-Compliant Payment Handling: Card payment data is processed via PCI DSS-compliant gateways. six6sbets does not store full Primary Account Numbers (PANs) or CVV codes on its own servers.

5.2 Your Responsibilities

While six6sbets takes every reasonable measure to protect your data on our side, account security also depends on actions taken by you. You are responsible for:

• Choosing a strong, unique password for your six6sbets account and not reusing it on other platforms.
• Keeping your login credentials strictly confidential and not sharing them with any other person.
• Logging out of your account when using a shared or public device.
• Notifying our support team immediately if you suspect your account has been accessed without your authorisation.

5.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, six6sbets will take immediate steps to contain the breach and assess its scope. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their personal data. Notification will be provided by email to the address held on the account and will describe the nature of the breach, the categories of data affected, the likely consequences, and the remedial steps being taken by six6sbets.

06. Data Retention

6.1 Retention Principles

six6sbets retains personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or for as long as required by applicable legal, regulatory, or contractual obligations. We do not retain data indefinitely, and we apply defined retention periods to each category of data we process.

6.2 Retention Periods by Data Category

6.3 Deletion and Anonymisation

Once a retention period expires, six6sbets will either securely delete the relevant personal data or anonymise it in such a way that it can no longer be linked to any identifiable individual. Anonymised data may be retained beyond the standard retention periods for statistical and analytical purposes without restriction, as it no longer constitutes personal data once all identifying elements have been removed.

07. Your Privacy Rights

7.1 Rights Available to You

As a player on the six6sbets platform, you have the following rights in relation to your personal data. These rights may be exercised at any time by contacting our support team in English via live chat or by emailing [email protected] (plain text — not a clickable link):

1. Right of Access: You have the right to request a copy of all personal data that six6sbets holds about you. We will provide this information in a clear, structured format within a reasonable timeframe following verification of your identity.
2. Right to Rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
3. Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (if consent was the processing basis), or where you object to processing and there is no overriding legitimate interest. Please note that this right is subject to our legal retention obligations — we may be required to retain certain data even following a deletion request.
4. Right to Restrict Processing: You may ask us to restrict the processing of your personal data in certain circumstances — for example, while we are investigating the accuracy of data you have disputed.
5. Right to Data Portability: Where your data has been processed on the basis of your consent or in the performance of a contract, you may request that we provide your data in a structured, machine-readable format so that it can be transferred to another service provider.
6. Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including processing for direct marketing purposes. An objection to marketing will always be honoured immediately.
7. Rights Related to Automated Decision-Making: As described in Section 2, six6sbets does not make legally significant automated decisions without human review. If you believe an automated process has adversely affected you, you have the right to request human review of that decision.

7.2 Exercising Your Rights

To exercise any of the rights listed above, please contact the six6sbets support team via live chat or send a written request to [email protected] (plain text — not a clickable link). We will verify your identity before processing any rights request to ensure that we do not disclose or delete data in response to a request made by a third party. We aim to respond to all rights requests within 30 days. If a request is particularly complex or we have received a high volume of requests, we will notify you of any extension to this period.

08. Policy Updates & Contact

8.1 Changes to This Policy

six6sbets reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, evolving regulatory guidance, new technical capabilities, or adjustments to our service offering. All updates will be published on this page with a revised effective date. Where changes are material — meaning they significantly affect how we use your personal data or your rights as a player — we will notify you by email to the address held on your account in advance of the change taking effect.

Your continued use of the six6sbets platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any update to this policy, you should discontinue use of the platform and may request account closure by contacting our support team.

8.2 Contact Us

If you have any questions, concerns, or complaints relating to this Privacy Policy or the way in which six6sbets handles your personal data, please contact our support team using the details below. All privacy enquiries are handled in English and are treated with strict confidentiality.

• Support Channel: Live chat, available 24/7 in English
• Support Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 2 business days for privacy-related enquiries (Bangladesh Standard Time, UTC+6)
• Platform: six6sbets.net